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SHIPPING & HANDLING TIMES
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CANCELLATIONS AND REFUNDS
Order cancellation request window is 24 hours, orders that have been marked as shipped have already progressed through the pack and ship stream and cannot be canceled.
Due to the constantly evolving inventory on our site some items may not be up-to-date with the current stock levels in this case the order will be cancelled due to out of stock / non-availability. A refund will be initiated by the automated system, Please allow 3-5 business days for the refund to reflect back on your payment account.
We reserve the right to cancel any order at any time for any reason. This includes but not limited to, Inventory pricing errors, shipping and billing address discrepancy, payment verification issues, inventory pricing errors, not complying with the listings terms and failure to adhere to store policies.
Due to the nature of the products we sell, we offer a 14 day return policy from the order delivery date. To be eligible for a return the item must be defective-non working and in the condition the item was shipped and received. Brand new items that have been opened, order mistakes by the buyer or change of mind requests are not eligible for returns. Customers must contact us within 3 days of receiving the order for a return authorization request, after this contact window has expired all return requests will be invalid and the sale will be final. Authorized returns will be in the form of a refund of the original order price. We do not offer exchanges for requested returns. Please contact us with a valid email for an authorization request following the policy criteria stated above.